Human Resource Advisor

About Us

Since 2001, Lawgistics has been at the forefront of providing bespoke legal solutions to the automotive industry. Expanding into the digital realm, we continue to drive standards and innovation, ensuring our position as the go-to legal advisors for the motor trade.

HRManager is one of our latest solutions, now available to all industries. Designed to address the real challenges our existing clients face, it goes far beyond being just another digital HR solution. With a focus on practicality and compliance, HRManager empowers businesses to streamline HR processes, foster inclusivity, and achieve excellence.

The Role

The Human Resources Advisor provides expert telephone-based HR guidance to clients, supporting them in handling workplace situations, understanding employment law, and achieving compliance. Additionally, the role involves promoting and encouraging the use of HRManager software, empowering subscribers to proactively manage HR tasks such as record-keeping, performance tracking, and compliance.

Key Responsibilities and Deliverables:

Telephone HR Advice

• Provide clear, practical, and compliant HR advice to clients over the phone.
• Guide clients on handling employee relations, disciplinary actions, grievances, and workplace disputes.
• Offer advice on contracts, policies, and procedures, ensuring alignment with employment law.
• Help clients implement performance management and appraisal processes effectively.

Encouraging Proactive HR Management

• Promote the use of HRManager software among subscribers, highlighting its benefits for proactive HR management.
• Provide training and support to subscribers to ensure effective use of HRManager software for tasks such as record-keeping, policy compliance, and performance tracking.
• Monitor subscriber engagement with the software and recommend features to enhance their HR practices.

Employment Law and Compliance Support

• Stay updated on employment law changes to provide accurate and timely advice.
• Assist clients in interpreting and applying legal requirements in workplace situations.
• Advise on compliance with GDPR, Health and Safety regulations, and other statutory obligations.

Problem-Solving and Decision Support

• Support clients in making informed decisions by evaluating options and suggesting best practices.
• Provide guidance on handling complex or sensitive HR issues tactfully and within legal frameworks.

Documentation Support

• Assist clients with drafting letters, contracts, and policy documents.
• Review client-prepared HR documentation to ensure accuracy and compliance.

Client Relationship Management

• Build and maintain strong relationships with clients by offering dependable, high-quality advice.
• Monitor client feedback to identify areas for service improvement and software enhancement.

Working Relationships

The role interacts directly with clients across various industries, internal teams, and subscribers of HRManager software to ensure exceptional service delivery and engagement.

Challenges

This is a dynamic role requiring strong problem-solving skills and the ability to simplify complex HR and legal issues for clients. Additionally, encouraging clients to adopt and consistently use HRManager software requires persuasive communication and ongoing engagement.

Career Progression

At Lawgistics, we value ambition and growth. We offer comprehensive training and development opportunities for team members eager to expand their skills and advance their careers within our expanding business.

Benefits

Health Cash Plan, Christmas Holiday Shutdown (3 days paid leave) and Cycle Scheme.